Privacy Policy

How we handle your information when you visit our website or contact our team.

Last updated:

This Privacy Policy explains how Apex Agricultural Technology handles personal information in connection with our website, https://apexgnss.com, and communications with our team.

Some website features described below are under development. Information relating to those features is collected only when the relevant feature is enabled and used.

01 Who We Are

Apex Agricultural Technology
Block3021, way1755, Alsarooj, Muscat, Oman
Email: info@appex.om
Website: https://apexgnss.com

For questions about this Privacy Policy or your personal information, please contact us using the email address above.

02 Information You Provide

When you contact us by email or through an enabled website form, we receive the information you choose to provide. This may include:

  • Your name, email address, and phone number.
  • Your company name and business contact details.
  • Information about your machinery, project, or technical requirements.
  • The content of your enquiry and related correspondence.

Please avoid sending sensitive personal information that is not necessary for your enquiry.

If newsletter subscriptions are enabled, we will collect the information requested in the subscription form, such as your email address and, where applicable, your name and communication preferences.

03 How We Use Information

Depending on your interaction with us and the features available on the website, information may be used to:

  • Respond to enquiries and requests.
  • Provide product information, quotations, and technical assistance.
  • Discuss compatibility, installation, and application requirements.
  • Maintain correspondence relating to your enquiry.
  • Operate, maintain, and protect the website.
  • Send updates to people who subscribe to an enabled newsletter.
  • Understand website usage when analytics tools are enabled.

Submitting a contact enquiry does not, by itself, subscribe you to a newsletter.

Where applicable law requires a legal basis for processing, the relevant basis depends on the activity. It may include responding to a request before entering into a contract, performing a contract, meeting a legal obligation, pursuing a legitimate business interest where permitted, or obtaining your consent.

04 Technical Information

Website hosting and security services may process technical information when you access the website. This can include your IP address, browser and device information, requested pages, access times, and records of errors or security events.

The information recorded depends on the configuration of the hosting platform and the services enabled on the website.

05 Contact Forms and Correspondence

When a contact form is enabled, the details you submit may be delivered to our business email account and, depending on the form configuration, stored in the website’s submission system.

We use these details to handle your request and related follow-up communications. Please do not submit passwords, payment card details, or other unnecessary confidential information through a general contact form.

06 Newsletter and Marketing Communications

If newsletter subscriptions are enabled, you may choose to receive company news, product updates, and other relevant communications.

You can unsubscribe using the link provided in the messages or by contacting info@appex.om. Unsubscribing from marketing messages does not prevent us from responding to your enquiries or sending communications necessary to provide a service you requested.

Details of any external newsletter provider will be made available when that service is introduced.

07 Cookies and Similar Technologies

The website may use cookies or similar technologies, depending on the features and services enabled.

These technologies may support essential website functions, remember preferences, or support analytics and embedded services.

Please refer to our Cookie Policy for information about the cookies actually used, their purposes, and available controls. Where consent is required, optional technologies should be activated according to your choices.

You can also manage cookies through your browser settings. Blocking certain cookies may affect some website functions.

08 Analytics

Analytics tools are not currently enabled.

If analytics are introduced, they may process information about visits, devices, traffic sources, and interactions with website content to help us understand and improve the website.

Before such tools are activated, information about the provider, the data processed, and relevant privacy choices will be added to this policy, our Cookie Policy, or the notice presented with the service, as appropriate.

09 Maps and Embedded Content

The website may include content provided by other services, such as Google Maps or embedded videos.

When this content loads or you interact with it, the provider may receive technical information about your visit and may use cookies or similar technologies. If you are signed in to that provider’s service, it may associate your interaction with your account.

For information about Google’s handling of data, please read the Google Privacy Policy.

Other providers’ privacy information will be identified alongside their content or in the relevant website notice when such services are introduced.

10 Service Providers and Other Disclosures

Operating the website and handling communications may involve providers of hosting, business email, website maintenance, security, and other enabled services.

These providers may process information needed to deliver their services. Their involvement depends on the services configured for the website.

Information may also be disclosed where necessary to meet applicable legal obligations, respond to valid legal requests, or protect legal rights and website security.

When additional services are introduced, their data handling and relevant provider information will be reviewed and reflected in the applicable privacy notices.

11 International Processing

Our business is based in Oman. Information may also be processed in other countries where relevant hosting, email, or other service providers operate.

Where applicable law requires safeguards for international transfers, the arrangements must be assessed for the providers involved. You can contact us for information about the arrangements relevant to your enquiry.

12 Retention of Information

Retention depends on the type of information and the purpose for which it is processed.

Contact enquiries and correspondence are retained according to the time needed to handle the enquiry, provide related support, maintain necessary business records, and meet applicable obligations.

Where newsletter services are enabled, subscription records are retained according to subscription status and relevant recordkeeping needs. A limited record of an unsubscribe request may be retained to respect your communication preferences.

Technical logs and backup copies follow the retention settings of the systems involved. Deletion from active systems may not immediately remove copies from backups.

You may contact us to ask about the retention arrangements applicable to your information.

13 Information Security

No method of internet transmission or electronic storage can guarantee complete security.

The security measures appropriate to each service depend on the information processed and the systems involved. Please avoid sending unnecessary confidential information through website forms or ordinary email.

If you believe information relating to this website has been exposed or misused, please contact info@appex.om.

14 Your Privacy Requests

Depending on the laws applicable to your circumstances, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing. Other rights may include data portability and withdrawal of consent where processing relies on consent.

To make a request, contact info@appex.om. We may need to verify your identity before responding.

Some requests may be subject to exceptions, including obligations to retain certain records. Where available under applicable law, you may also raise a concern with the relevant data protection authority.

16 Changes to This Policy

We may update this Privacy Policy when website features, service providers, or information handling practices change.

The date at the top of this page indicates the latest revision. Additional notices will be provided where required.

17 Contact Us

For privacy questions or requests, please contact:

Apex Agricultural Technology
Block3021, way1755, Alsarooj, Muscat, Oman
Email: info@appex.om
Website: apexgnss.com